Privacy policy

Privacy Policy Sol & Raya

At Sol & Raya, we attach great importance to the privacy of our customers. In this privacy policy, we explain which personal data we collect, for what purpose, how we secure it, and what rights you have. This policy is drawn up in accordance with the General Data Protection Regulation (GDPR).

1. What data do we collect?

We process the following personal data:

  • First and last name
  • Address details
  • Telephone number
  • Email address
  • Payment details

2. For what purpose do we process your data?

We process your personal data for the following purposes:

  • Handling and shipping orders and returns
  • Sending our newsletter (if you have subscribed)
  • Contacting you if necessary for our services
  • Informing you about changes to our services and products

3. How do we secure your data?

We take appropriate technical and organisational measures to prevent misuse, loss, unauthorised access, unwanted disclosure, and unauthorised modification of personal data. For example, we use SSL certificates and secure servers.

4. How long do we retain your data?

We do not retain your personal data longer than strictly necessary to achieve the purposes for which the data was collected. For administrative purposes, we apply a legal retention period of 7 years.

5. Sharing data with third parties

Sol & Raya does not sell your data to third parties and only shares it if necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality.

6. Your rights

You have the right to:

  • Access your personal data
  • Correct your personal data
  • Have your personal data deleted

In addition, you have the right to withdraw your consent for data processing or object to the processing of your personal data by Sol & Raya.

You can submit a request for access, correction, deletion, or objection via: info@solandraya.com.

7. Cookies

Sol & Raya uses functional, analytical, and tracking cookies. During your first visit to our website, we inform you about this and ask for your consent to place them.

8. Contact details

Sol & Raya
Email: info@solandraya.com
Website: www.solandraya.com
Chamber of Commerce (KvK) number: 97943738
VAT-number: NL005298044B64